Dr. Mac, Rants & Raves
Episode # 292
The problem described in the following public documents was resolved after I wrote it. According to Microsoft:
We solved the problem, so we should be able to activate it now. If you continue to experience problems with your Mac, please use the removal tool to delete the Office license file and try again.
This column, like "Dr. Mac's Rants & Raves", I always want to give you insults.
– Rant On-
August 16, 2018
I thought I thank you for telling me 1.5 hours of troubleshooting … I think that you are expecting software that will pay for it when you need it.
When I entered my office yesterday, your program (Word) unilaterally judged that it was unlicensed and required activation required. When I try to start it, "An unknown error has occurred and the error code is 0x800706BA.
Not only useless time but songs of Eagles
I found an error code and found numerous articles, but I fixed the error in Windows and Windows Update and did not clarify the problem of Mac. I did everything normal … I ran reboot, Safe Booted, Onyx … but nothing helped.
I attempted to reactivate Word, but the same message is displayed, but this time there is another error code (0xD00711F7). To my surprise, when searching this code on Google, we found several articles including articles from the Microsoft Answers database.
- Download and run the script from the Microsoft knowledge base.
- Reset my keychain (with macOS).
- Uninstall completely and reinstall …