Are you frustrated with trying to figure out how to start encrypting your emails with iOS Mail? It’s easy on macOS, but not so much on iPhone or iPad. I have dug through the process, viewed dozens of forum posts and support articles. Then I tested, retested and tested my process again. In iOS 14, slated for late summer or early fall, the process I detail below should allow you to send encrypted emails using the Mail app from Apple.
Let’s start with a clean slate
Before you begin, the easiest way to make sure this process is successful is to start without any email security certificates installed on your iOS device. So, open the Settings app and then tap on General.
On the next screen, scroll down and tap Profiles.
Find any email security certificates that you have already installed. These will usually be named after your email addresses. If you don’t have one, you can skip to the next section. If you have it, hit the first one.
Now tap Delete Profile at the bottom of the screen.
You will be prompted to enter your password, if you have one. Go ahead and do it.
Finally, tap Delete at the bottom of the screen.
Repeat these steps for any other email certificates you have installed on your iPhone or iPad. Next, restart your iPhone by holding the Sleep / Wake button until you see the red slider and then drag it to turn off your iPhone. Once your iPhone is off, turn it back on by pressing the Sleep / Wake button again.
Next: Encrypted email requires certificates