Encrypting Email With iOS 14 Mail – A How-To

Are you frustrated with trying to figure out how to start encrypting your emails with iOS Mail? It’s easy on macOS, but not so much on iPhone or iPad. I have dug through the process, viewed dozens of forum posts and support articles. Then I tested, retested and tested my process again. In iOS 14, slated for late summer or early fall, the process I detail below should allow you to send encrypted emails using the Mail app from Apple.

Let’s start with a clean slate

Before you begin, the easiest way to make sure this process is successful is to start without any email security certificates installed on your iOS device. So, open the Settings app and then tap on General.

To remove the email certificates you installed, go to Settings and tap General

On the next screen, scroll down and tap Profiles.

Selection of profiles in general settings - email encryption with iOS email

You should now visit the Profiles menu

Find any email security certificates that you have already installed. These will usually be named after your email addresses. If you don’t have one, you can skip to the next section. If you have it, hit the first one.

List of profiles in iOS - sending encrypted emails in iOS Mail

Find your email security profiles

Now tap Delete Profile at the bottom of the screen.

Deleting a Profile in iOS - Email Encryption with iOS Mail

The first step to delete a profile in iOS

You will be prompted to enter your password, if you have one. Go ahead and do it.

Entering your password to delete profile - email encryption with iOS Mail

You will be prompted to enter your password, if you have one.

Finally, tap Delete at the bottom of the screen.

Tap Delete one last time to delete the profile - email encryption with iOS Mail

The last step to delete a profile is to tap Delete again

Repeat these steps for any other email certificates you have installed on your iPhone or iPad. Next, restart your iPhone by holding the Sleep / Wake button until you see the red slider and then drag it to turn off your iPhone. Once your iPhone is off, turn it back on by pressing the Sleep / Wake button again.

Next: Encrypted email requires certificates

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