Australia’s Covid-19 Contact Tracing App Doesn’t Work Properly on iPhones

Users running the Covid-19 contact tracking application in Australia on an iPhone may not collect all of the necessary data. Problems have arisen with the Covidsafe app if iPhone users do not run it in the foreground or use older models (via The Guardian).

Australia turns to Google / Apple contact tracking model

A total of 5.1 million people in Australia have downloaded and saved to the app on iPhone and Android. The Android version works well if it is running in the background, but on iOS, it only works better if it is open in the foreground and the device is unlocked. Older model iPhones also offered weaker Bluetooth

Randall Brugeaud, who heads the digital transformation agency that led the construction of the application, acknowledged on Wednesday the failure of a committee of legislators. He said:

What we can say is that the quality of Bluetooth connectivity for the phones on which the application is installed in the foreground is very good. And it is gradually deteriorating and the quality of the connection is not as good as you get to a point where the phone is locked in the app that is running in the background.

Brugeaud said a new update is underway to integrate the framework developed by Apple and Google and hopefully resolve the problem. The United Kingdom could face problems similar to those of Australia. It tests an application that was built without using the model offered by Apple and Google.

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