How to use Wi-Fi calling on your Android or iPhone

  • You can use Wi-Fi calling on your Android or iPhone to make calls using Wi-Fi instead of your cellular network.
  • Wi-Fi calling is useful in cellular service dead zones or buildings with unpredictable service.
  • Wi-Fi calling isn’t automatically enabled on all phones – you’ll need to make that change manually.
  • Visit the Business Insider Tech Reference Library for more stories.

If you’ve been having trouble with erratic cellular service in your office or apartment, there’s a simple solution called “Wi-Fi calling”.

Wi-Fi calling is exactly what it sounds like: making calls and texting over your internet connection instead of your cellular service. But first, you’ll need to enable the feature on your iPhone or Android device.

While all major carriers, including AT&T, Verizon, and T-Mobile, offer Wi-Fi calling, the cost to you depends on your plan. Wi-Fi calling isn’t a sneaky way to save money or minutes – the same monthly rates and limits apply.

Once Wi-Fi calling is turned on, you don’t have to do anything special to enable it. It’s automatic.

You can set up Wi-Fi calling in a few simple steps.

How to enable Wi-Fi calling for iPhone

Wi-Fi calling is not automatically enabled on your iPhone, but once you change the settings, you will make Wi-Fi calls when connected to the internet.

1. Open the Settings app on your device.

2. Tap “Mobile”.

Go to “Mobile”.

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3. Scroll to “Wi-Fi Calls” under your carrier informationon.

Tap “Wi-Fi Calls”.

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4. Enable “Wi-Fi calling on this iPhone”.

Slide the button to the right, turning it green.

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5. Tap “Enable” in the pop-up menu.

Select “Enable” in the popup.

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6. A pop-up page will appear informing you of the emergency call – tap “Continue”. Update your emergency address, which lets emergency services know where your home is if you make a 911 call. If cellular service is available, your phone will bypass the Wi-Fi signal for your safety.

7. You will know it works if there is a Wi-Fi signal next to your carrier name at the top of the screen.

How to enable Wi-Fi calling for Android

Your phone will bypass a weak cellular signal for a Wi-Fi signal, but you can set your preference between either of the two. Since Android phones are variable, no series of steps will apply to every phone. You can always search for “Wi-Fi calling” in the search bar to adjust the settings.

1. Open the Settings app on your device.

2. Tap “Networks and Internet” or “Connections”, depending on your Android device.

In this version of Android, go to “Connections” in the Settings.

Abbey White / Business Insider

3. Tap “Mobile Network”. Depending on the device, “Wi-Fi calling” may be an option here, without the need to log into “Mobile Network” first.

4. Tap “Advanced”.

5. Tap “Wi-Fi Calls”. Activate it.

Slide the “Wi-Fi Calls” switch to the on position.

Abbey White / Business Insider

6. Update your emergency address, which lets emergency services know where your home is if you make a 911 call. If cellular service is available, your phone will bypass the Wi-Fi signal for your safety.

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