Apple’s personal service reform program has already been criticized for being too expensive

Apple’s own personal repair product has already been blamed for its high cost. Apple has finally launched a self-repair program in the US, but it seems things are not going as planned. Last year, Apple launched the self-repair technology, which is now available for iPhones in the United States. When Apple launched the program, it was widely regarded as a positive step forward, with the company “finally” reviewing its stand on device fixes and third-party support and tools. Apple has long had a strict policy when it comes to device repairs, requiring that authorized service companies only have confidence to look into any repair cases. The company also refused to consider any cases in which the device was opened by a third party.

Apple’s customization program, on paper, allows customers to order tools and modifications from the company with detailed instructions. Reports, however, suggest that Apple is still maintaining “strict control” over “how and what features are used for self-correction”. The company offers its own equipment for a seven-day rent at $ 49 (approximately Rs 3,742) and interested customers can only use parts approved by Apple. Thus, tool kits are reported in all applications, all of which may not be necessary for the type of repairs that one would try to make at home.

Apple is also monitoring spare parts in flow to ensure that only the correct parts are used for repairs. So Apple is not only renting out unnecessary tools, it also controls what features can be used under the self-repair system. Thanks to this, according to reports, the attempt to repair a machine under a self-repair system is turning out to be more expensive than going to a service company authorized for repairs.

According to information from iFixit, the iPhone 12 display costs $ 269.95 (approximately Rs 20,615 approx) and costs $ 33.60 (Rs 2,565 approx) if you give the device to the company. Now, if you add $ 49 for the app rental with the new display, you end up paying $ 285.35 (approximately Rs 21,791) as compared to paying $ 279 (Rs 21,306 approx) for the store renovations. It’s not a big deal, to be exact, but why would anyone choose a personal repair plan over store renovations if they could save on time, effort, and some money?

And that’s not all, there is also a $ 1,000 deposit (approximately Rs 76,367) which you have to invest in renting the tools needed for some repairs like display conversions. If the app is sent back in Apple mode and is considered “unacceptable” or returned later than seven days later, you will lose the deposit.

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