Back in 2015, Apple announced a new repair program for 12-inch MacBook and Retina MacBook Pro models that in some cases had problems with the anti-reflective coating of the screen. The program has already been extended once and it seems Apple is still repairing eligible MacBooks for free.
According to an internal note obtained by MacRumors, Apple informed Apple Authorized Service Providers that customers may still be able to get free MacBook display repairs in the United States.
The company updated its repair program policy on January 4, 2021, to mention that eligible 12-inch MacBook or MacBook Pro models with the anti-reflective coating issue will now be sent to Apple to complete the repair. The memo says this can increase the wait time in most cases.
It is unclear why Apple has decided to change its policy to require MacBooks to be sent by post, but this could be due to a lack of display components in stock or due to the pandemic….
- According to this source Apple is still repairing MacBooks eligible for anti-reflective coating issues
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