Apple faces another lawsuit for iPhone throttling

A consumer advocacy group in Europe has filed the latest lawsuit against Apple saying the company intentionally throttled old iPhones in Italy. First reported by TechCrunch, the potential class action lawsuit is seeking compensation of 60 million euros (around 73 million dollars) – or around 60 euros per device – for owners of iPhone 6, 6 Plus, 6S and 6S Plus models sold in Italy between 2014 and 2020. Euroconsumers, an umbrella organization in the EU that includes Altroconsumo in Italy, says the compensation of € 60 is the average amount consumers pay to replace the batteries in their devices.

“When consumers buy Apple iPhones, they expect sustainable quality products. Unfortunately, that’s not what happened with the iPhone 6 series, “Euroconsumers’ policy and enforcement officer Els Bruggeman said in a statement.” Not only have consumers been defrauded, and they have faced frustration and financial damage, from an environmental point of view is also completely irresponsible “.

Euroconsumers filed two similar lawsuits in December on behalf of member organizations Test-Achats in Belgium and OCU in Spain. The group said in a press release which provides for a fourth case in Portugal.

“We never – and never will do – anything to intentionally shorten the life of an Apple product or degrade the user experience to encourage customer updates,” an Apple spokesperson said in an email to The. Verge. “Our goal has always been to create products that our customers love and making iPhones last as long as possible is an important part of that.”

Apple accepted a $ 500 million deal in the United States last March after admitting it slowed down older iPhones. It made up for consumers who bought an iPhone 6 or 7, which were limited to preserve battery life. The case arose out of the controversy of tech giant “Batterygate” when iPhone users discovered in 2017 that iOS throttled processor speeds as iPhone batteries aged. Apple did not disclose to consumers that the feature, intended to solve phone performance issues, existed. Users said that if they had known about the slow down feature they would have simply replaced the battery rather than buying a completely new phone, as many have done.

The company agreed a second deal in November, this time with 34 US states, for a further 113 million dollars. State Attorneys General said Apple “fully understood” that by hiding the intentional slowdown of older phones, the company could profit from buying new phones rather than replacing batteries. Apple did not admit any of the allegations in that transaction.

Update Jan 25, 10:45 am ET: Adds comment from Apple spokesperson.

Through: www.theverge.com

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