MoviePass promises ticket refunds after a widespread Friday night outage

Popular Movie Subscripti Service MoviePass suffered a widespread outage at the worst possible time for users. Friday night, MoviePass subscribers took Twitter to complain that they could not record in a movie, thus making the applicati and the Mastercard …

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In a tweet, MoviePass wrote that he was aware of the problem and was striving to find out more. The company's first tweet arrived at 4:44 pm ET:

We are currently aware of a problem that is affecting some users who are trying to record in a movie tight. We ask you to wait while we work this problem. We will post an additial update as things progress.

About two hours later, the company said the issue had been resolved – but not before the outage prevented many users from attending Friday night movies:

We have a full resoluti from the check-in failure again for tight. Thank you for carrying with us. We ask those who have paid out of pocket to wait until tomorrow to send us their heels so that we can help those who need assistance for the recording tight.

To remedy the problem, MoviePass says it will offer full refunds to anye forced to pay a pocket movie ticket. The company claims that the ccerned users simply need to chat with the support via the MoviePass applicati and submit a full receipt for the purchase:

Users are welcome to purchase tickets from in their pocket and we will refund you. Starting from …

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