The family of San Jose returned from overseas trip with some memories. But the most powerful thing may be to greet them at home. An iPhone invoice of over $ 13 thousand on data request.
Mr. Chung's family was preparing a trip to Vietnam to avoid roaming and internet charges in airplane mode. That's why his son Nicholas Chung seems to have been in trouble when the T-Mobile bill was shown to collect data charges from his number in the last 30 minutes.
However, as Apple points out on the website, Airplane Mode alone is not enough. The user must follow the additional steps to enter the setting and turn off "mobile phone data".
"When mobile phone data turns on, applications and services use mobile phone connections when Wi-Fi is not available," he says in the support section of Apple. As a result, there may be a charge for using certain functions and services with mobile phone data.
Mr. Nicholas Cheung acknowledged that he played the game on the iPhone while flying to Vietnam, but the game was offline. ABC Affiliates in San Francisco, KGO. However, with some apps you can continue to use the data to refresh the software, send advertisements and refresh social media without an internet connection. KGO report.
"I was confused and scared," Nicolas Cheung said. "Because $ 13,000 is a lot of money. I said," What did I do nothing "
Mr. Chung's family got some relief.
Nicholas' mother Vivian submitted a $ 13,470.19 invoice to T-Mobile and the service provider reduced this invoice to $ 3,800. It was that Mr. Vivian Chung felt that the bill remained. KGO A research team that reported that T-Mobile lowered all data rates.
Source: KGO San Francisco